Our tour is designed for use by anyone who is over the age of 4 and 40 lbs. You must be 16 years-old or older to zip alone. Riders under 16 years old must be accompanied by an adult on tour. The zipline is able to carry passengers up to 270 pounds.
Many people have a fear of heights, but they’re still able to enjoy going on a zipline adventure! You have to remember that you will be clipped (doubly) to a steel cable that is over a half-inch thick. Our guides are trained to be with you throughout your entire tour and to provide any amount of support that you need. You will have 2 guides with you on each line; also, when you are not riding the zipline and on the towers, you are attached by a safety line at all times.
When you’re planning on going on a zipline adventure, the first thing that you need to do is to make sure that you are wearing comfortable clothing. Skirts are not permitted unless you are wearing shorts or pants under it, and you should not wear any type of jewelry that dangles. Close-toed shoes are required and anything that’s loose, like scarves, should be removed. If you have long hair, it should be tied back, and you should take everything out of your pockets, including cell phones, so that they do not end up hopelessly lost in the Smokies.
We will not run tours in the event of high winds or lightning. We attempt to contact everyone who is booked for a ziplining adventure in the event of a storm. If your adventure is canceled due to inclement weather, you can opt to reschedule and rain checks will be issued in lieu of a refund. Please know that the temperature can drop when you’re going on a zipline during the winter months, so make sure that you dress appropriately. Thick socks, a warm jacket that can zip up, a warm winter hat, thermal underwear, and even a face mask can be helpful if you’re going to be on a ziplining adventure in the winter months.
It is common industry practice to give a tip to your zipline guide. If they have provided you with the experience that you were hoping for, it is normal for a guide to receive a 10-15% tip per person.
We can accommodate up to twelve people per tour. If your zipline group consists of less than 12 people, you will likely be paired up with another small group.